At Forum 360, we believe that relationships matter. Trust, matters. And as Peter Drucker famously said, “what gets measured, improves”. Together we are on a mission to bring good measurement to the most important part of a business relationship – trust.
Since 2017 our team has been working on the problem of measuring trust. As Financial Services professionals, we were frustrated by the lack of objectivity and standardization in the feedback loop to product experts. We knew that trust was the foundational element to a successful client relationship and that belief sustained our journey to develop a platform that could measure trust in a standardized and consistent way. The culmination of multiple years of innovating leads us to the release of Relate and the introduction of our generative AI analyst Sandy. Sandy has been trained to score and analyze against a widely followed Trust Index from a contained and comprehensive library, dedicated to trust.